Legend
- Apple
- PC
- PS4
- Switch
- Xbox One
- Global
Blurriness - We are actively investigating and compiling reports about blurriness and lack of visual fidelity. However, before we can come up with a plan we need more information. Please make a support ticket and provide the following:
- Device Spec
- Area of the game (If applicable)
- Screenshot
Low FPS - We're investigating this our end, but there are things you can try too!
- If the device is getting hot then it affects the frame rate because of thermal throttling
- To alleviate and for general performance optimisation please see this article
Amber will not reply to any photo sent a.k.a "Amber Lock." - This is a rare one but it is on our radar. Most of the time this can be fixed by reloading your save! More information is always helpful though. Please provide:
- What dialogue line Amber said prior to the lock IDEALLY
- Level
- Puzzle
Camera Sensitivity
- Will be addressed in a future update.
Options settings resetting on exit
- Will be addressed in a future update.
Subtitle Language
- At the moment you will have to change the native language of your device in order to do this.
- PC - We are exploring the possibility of adding a launch option to change subtitle language independently.
Stuck / Lost
- Ask Amber (send her pictures of specific things that stand out)
- Check Activity Feed
- Ask on the Discord
- Ask Customer Support (although we'll try and hint rather than outright tell you!)
SMP issues - Quality of Life improvements being worked on.
- Falling into water (water treatment) - restart the save
- Some planks will be made facing into the player, rotate them around.
- Try and not rotate objects in the air.